工厂调查问卷
工厂调查问卷 Factory Survey Questionnaire I.基本信息GENERAL INFORMATION |公司名称Company | |日期Date | | |Name | | | | |地址Address | |联系人Contact | | |电话Phone | |传真Fax | | |总经理GM | |顾问/Consultant | | 1. 客户类型Customer Type ( 加工Processing ( 组装Assembling ( 消费品Consumable ( 化工Mechanical ( 电子Electronics ( 汽车零部件Auto Parts ( 医药Medical ( 其他Others 2. 产品Product _____________________ 雇员人数Number of Employees_____________________ 3. 制造类型Manufacturing Type ( 离散型Discrete ( 重复型Repetitive 4. 销售额Sales Revenue______________________ II. 技术信息Basic Information 1. 是否有局域网？Do they have a LAN? (是Yes (否No 2. 是哪种类型的局域网？What is the type of LAN?(列类型供选择)___________________ 3. 是否有数据库，是哪种类型？What database do they use if any? (列类型供选择)___________ 4. 是否有电脑，数量多少？How many PCs are they using now if any? ________________________________ 5. 是怎样的平台？What kinds of platform? (列类型供选择)___________________________ 6. 是否正在使用管理信息系统, 使用情况如何?Are they using a MIS now? How about it? __________________ 7. 是否有财务系统，是什么系统？What financial system are they using now if any?______________________ 8. 有多少工作地点？How many physical sites do they have? ______________________________________ 9. 是否通过ISO9000认证？Have they passed the certification of ISO9000? (是Yes (否No 10. 工厂生产中存在着怎样的困难？What issues in your factory harrass you most?(过于开放)__________ 计划Plan 1. 您的部门中使用电脑吗？如果是的话，有多少台电脑，什么型号的? Do you use computers in your department? If so, how many and what kind? _______________________________________________________________________ ___________________ 2. 您的工厂中发放正式的生产工作单吗？您是如何操作的？Do you release formal production work orders to the factory? How do you do that? _______________________________________________________________________ ___________________ 3. 您是否考虑过库存情况？Have you ever consider the inventory? ( 是Yes ( 否No 4. 组装的提前期是如何决定的？What’s the lead time for assembly? ____________________________________________________________________________ ______________ 5. 你计划制定周期为多久How long is your planning horizon? ( 季度Quarterly ( 每月Monthly ( 每周Weekly ( 每天Daily 6. 你凭什么制定计划？What’s you planning source? _____________________________________________ 7. 如何决定制造/采购的时机和数量？（你怎么制定计划）How do you decide when to make/purchase and how much?(How do you make plan) _______________________________________________________________________ _______________ 8. 是否有工厂日历？Do you have factory calendar? ( 是Yes ( 否No 9. 你所面临的最大问题是什么？你期望利用电脑改进哪些工作？What’s your biggest problem? What do you expect the computers to improve your operation? _______________________________________________________________________ _______________ _______________________________________________________________________ _______________ 采购Purchasing 1. 部门职员人数 Total staff in your Dept. ______ 采购员人数Number of buyer _______________ 采购物料数量Number of purchased items_______ 采购零件Purchased parts _______________ 原料Raw materials ______ 在购买过程中您使用电脑吗？多少台，什么型号？Do you use computers in purchasing? How many and what kind? _______________________________________________________________________ __________________ 您的采购流程是怎样的？What’s your purchasing procedure? _______________________________________________________________________ ___________________ 您是否正在使用采购订单进行采购？Do you use formal purchase orders? (是Yes (否No 采购材料时间 times for purchased items – 最长longest ___________ 最短Shortest ___________ 原因Mean ___________ 采购零件的频率Frequency of ordering each part_______________________________________________ 您是如何知道订购的时间的？How you know when to place an order?_______________________________ _______________________________________________________________________ ___________________ 您是如何知道订购的数量的？How do you decide how much to order? _______________________________ _______________________________________________________________________ ___________________ 您是如何判断供货商的价格是否合理的？您有没有固定的供货商？How do you decide on a fair price with vendors? Do you have approved vendors? _______________________________________________________________________ ___________________ 您购买物料时是否会参考它们过去的价格？Do you purchase items according to the history price records? _______________________________________________________________________ ____________________ 您是否专门为每个供货商和物料订立价格乘子？Do you have price matrix for each vendor and item ? (是Yes (否No 您是否会查看供货商以往的表现？Do you assess historical vendor performance? (是Yes (否No 您在采购时是否会先查询该物料的库存状况？Can you enquiry the detail of the item’s inventory situation when you do purchasing? ______________________________________________________________ 您在采购中遇到的最大的问题是什么？What are your biggest problems in purchasing？ ____________________________________________________________________________ ____ 库存控制 Inventory Control 员工总数Total staff:_________________ 仓库数量及种类 Number and kinds of stockrooms__________________________________ 仓库是如何安排的？ How are the stockrooms organized?________________________________ 您所保留的库存记录是怎样的？ What kind of inventory records do you keep? _____________________________________________________________________ 您是否统计实际盘存？多久统计一次？Do you do physical inventory? How often? ________________ _____________________________________________________________________ 您是否进行循环盘点。Do you do cycle count? (Yes (No 物料发放的审批步骤是怎样的？How are material issues authorized? _____________________________________________ 您是否正在使用工作订单和领料单？Do you have formal work orders and pick lists? (Yes (No 您是否有安全库存？Do you have safety inventory? (Yes (No 您生成和使用何种库存报表？多久制作一次？What kinds of inventory reports do you use and produce for others? How often are they produced? ___________________________________________________ ____________________________________________________________________________ ______________ 是否所有的物料项目都有唯一的零件号码？Do all items have unique part numbers? (Yes (No 您所面临的最大问题是什么？您期望利用电脑改进改进哪些工作？What’s your biggest problems. What do you hope the computers can improve your operation? ____________________________________________ ____________________________________________________________________________ _____________ 产品与车间Production & Shop Floor 员工总数Total staff __________ 主要设备Main equipment ___________________________________________________________________ 工作中心数量，它们是如何组织的，它们位于何处？Number of workcenter,how they are organized, and where are they located? _______________________________________________________________________ _________________ 什么是最主要的瓶颈What are the main bottlenecks?____________________________________________ _______________________________________________________________________ _________________ 您是否正在使用生产订单，领料单和工序进行管理。Do you use formal manufacturing orders, picklists, and routings? (Yes (No 您是否使用发料单？Do you have and use a dispatch list? (Yes (No 您如何重定工作时间表？您若何做CRP及安排生产？How do you rescheduled the work? How do you do CRP and arrange production?____________________________________________________________ _____ 生产经理和领班使用何种报告来完成他们的工作？What kinds of reports do production managers and foremen use to do their jobs? _________________________________________________________________ _______________________________________________________________________ __________________ 生产经理和领班向他们的老板提供何种信息？What kind of information do production managers and foremen provide to their boss?_________________________________________________________________ _______________________________________________________________________ __________________ 工程Engineering 员工总数Total staff _____________________________________ 物料清单BOM 工序Routing 成本信息Costing information 是否实施工程更改操作？简要描述该过程。Is a formal engineering change procedure implemented?Briefly describe the process. __________________________________________________________________ _______________________________________________________________________ _ 销售，市场Sales, Marketing 员工总数Total staff ____________ 在外销售人员Outside sales people__________ 订单输入人员Order entry people _________________________________________________________ 市场Marketing _______________________________________________________________________ _ 有效客户数量Number of active customers___________________________________________________ 您是否会制作销售预测？如果是您会怎么做？Do you develop a sales forecast and if so how is it done? _______________________________________________________________________ ________________ 预测限度是什么？What’s the forecast horizon? ____________________________________________ 在您的部门里是否使用计算机？有多少，什么种类？您如何使用它们？Do you use computers in your department? How many and what kind? How do you use them?__________________________________ _______________________________________________________________________ _______________ 您输入订单时，是否会查看产品的可用性？如何做？When you enter orders, do you check the availab...
工厂调查问卷