如何有效进行绩效评估(ppt)
Conducting Effective Performance Appraisal 如何有效进行绩效评估
Objectives 课程目标：
At the end of the session, the participants will be able to课程结束之后，学员能够:

Understand the framework of Performance Appraisal System 了解绩效评估的概念及架构
Clarify and understand Potential Problems when conduct appraisal and overcome the problems 知道评估时遇到的问题及解决方法
How to accomplish the performance appraisal and fill the appraisal forms 学会如何评估及填写评估表
What is Performance Appraisal?什么是绩效评估？
It is the process of assessing, summarizing, and developing the work performance of an employee.

绩效评估是对员工的工作绩效进行评定、总结，进而提升员工工作业绩的过程。
Why do we need to have a Performance Appraisal System? 为什么我们要进行绩效评估呢？
A way to recognize and relate individual work performance to the strategic or long-term vision and mission of the organization.
Uses of Performance Appraisals 绩效评估的用处
Performance Feedback 绩效的反馈
HR Planning 人力的规划
Employee movement (retention/ discharge/ transfer) 人员变动（保持原态/解雇/转岗）
Promotion 晋升
Training 培训





Conducting Performance Appraisals 进行绩效评估
Potential Problems 潜在的问题
Leniency Error:The tendency to evaluate a set of employees too high (positive) or too low (negative) 评估过高（太肯定）或过低（太否定）
Potential Problems 潜在问题
Similarity Error:Giving special consideration when rating others to those qualities that the evaluator perceives in himself or herself 按其他表现好的下属的行为标准来评估目前评估的下属
Overcoming the Problems 解决问题的方法
If possible, use multiple evaluators 尽可能用多个人进行评估
Train evaluators 评估前对评估者进行培训
Emphasize behaviors rather than traits 对事不对人
Document performance behaviors 对具体的行为表现记录在案


Tell me what you see exercise “事实”与“感受”练习


Differentiate the 不同点….

Objective 客观
Physical 本质的
Concrete 具体的
Tangible 确切的
Measurable 可测量的
Facts 事实

Subjective 主观
Cognitive 感知的
Thinking 思量的
Judgment 判断的
Interpretation 解释的
Assumption 假定/设想的
Analysis 分析的













When do we Accomplish Performance Appraisals? 什么时候使用评估表？
For probationary employees试用工:
At least 2 weeks before the first 3 months of employment to determine if employee should continue with employment 如果确定继续录用,应在雇佣第3个月的前两个星期填写

When do we Accomplish Performance Appraisals? 什么时候使用评估表？
For regular employees 一般员工:
To be conducted in November/December of the year(This will cover 12 months performance) 2004---to be completed on/or before Dec.6th 每年年底前两个星期填写（涵盖12个月绩效） 2004年的评估须在12月6日之前完成
Promotions, transfers 晋升/转岗：
Performance appraisals will be conducted before effecting any permanent change in employment status. 应在以上任何雇佣状态永久改变前填写

Q & A 问答时间


如何有效进行绩效评估(ppt)